Maternity Enquiries +44 (0)20 7390 6200

Children's Enquiries +44 (0)20 7390 8020

Gynaecology Enquiries +44 (0)20 7390 6200

The Portland hospital

Children's Doc Around The Clock

24 HOUR APPOINTMENT SERVICE

Call us on 020 7390 8022 for an appointment with a paediatrician or GP

The Portland Hospital’s Children’s Doc Around the Clock is a private medical appointment service for babies and children up to the age of 18. The service is available 24 hours a day, 7 days a week, 365 days a year.

PLEASE NOTE: The Portland Hospital does not have an accident and emergency department and therefore cannot offer appointments for children requiring emergency attention. Please go to your nearest A&E or dial 999.

Appointments on Monday to Friday from 09.00-20.00, on Saturday from 09.00-15.00

You can make an appointment at The Portland Hospital with a consultant paediatrician. Same day appointments are often available and where appropriate will be made following a telephone assessment with one of our paediatric nurses.

If your child requires inpatient care following an appointment with one of our consultant paediatricians, an admission into the hospital can be arranged for appropriate medical conditions by our paediatric team. The experienced team includes paediatric nurses, a paediatric site practitioner, a paediatric resident medical officer and our duty consultant paediatrician who will give advice and oversee all inpatient care.

Appointments on Monday to Friday before 9.00 and after 20.00, on Saturdays before 9.00 and after 15.00

Out of hours, the Children's Doc Around the Clock service gives you the option of a telephone consultation or a home visit with a GP from one of our independent partners Doctorcall. If your child needs admitting to The Portland Hospital for inpatient care, this can be arranged by the GP with our paediatric site practitioner and our duty consultant paediatrician. 

We can treat or help with…

  • Unexplained fever in children > 3 months of age 
  • Diarrhoea and vomiting
  • Viral illness
  • Dehydration
  • Troublesome cough
  • Wheezing and breathlessness
  • Sore throat
  • Runny nose
  • Earache
  • Feeding difficulties
  • Unsettled baby
  • General allergies
  • Constipation
  • Transfer of inpatient care from the NHS where your child is deemed stable 

We are unable to help with..

  • Serious medical emergencies posing an immediate threat to a child’s health or life
  • Head injuries
  • Accidental ingestion
  • Severe allergic reactions
  • Severe blood loss
  • Suspected fractures/breaks
  • Lacerations
  • Burns

In these instances we advise parents to go to their local accident and emergency department or in an emergency dial 999.

Fees

For Children's Doc Around the Clock we collect a consultation fee upfront. In most instances it is possible to claim this on your private medical insurance if you are covered and we are able to provide a receipt to support claims. We advise you to check with your medical insurance provider for further information about what is covered under your policy.

The fees for an initial appointment are as follows:

  • Appointment with a consultant paediatrician: £250
  • Home visits with a GP: between 7.00 and 22.00 £240; between 22.00 and 7.00 £290
  • Telephone consultations with a GP: between 7.00 and 22.00 £115, between 22.00 and 7.00 £135

Fees for an inpatient admission are:

  • Minor care and/or monitoring up to a maximum of 4 hours         £750
  • Standard inpatient care for up to 24 hours                                  £1950

Other charges may apply for the following (including but not limited to) blood tests, materials, diagnostic tests and any costs associated with extended length of stay, HDU care, PICU care. 

Call Children's Doc Around the Clock on 020 7390 8022

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