In 1998 the Department of Health published "A First Class Service - Quality in the NHS". That document defines Clinical governance as:
"a framework through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards and are accountable for continuously improving the quality of their services and safeguarding high standards”.
At The Portland Hospital we are committed to the same fundamental approach.
Further development of the Clinical Governance agenda at The Portland Hospital is proven with the appointment of a retained gynaecology consultant as the Director of Clinical Governance. This individual has considerable experienced in clinical governance and is tasked with ensuring a unified approach throughout the hospital.
We have developed with 7 pillars of clinical governance which are shown below:
- Clinical effectiveness/ establishing "benchmarkable" outcomes (polices and training included)
- Clinical risk management
- CME/CPD/Personal performance
- Research and development including new technologies
- Accreditation and where possible I.T. systems as support for such activities
- Quality indicators, patient satisfaction and complaints